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Maintains strict confidentiality in all departmental and company matters.

Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.

Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.

Respond to guests and team member concerns and complaints and solve their problems with professionalism and compassion.

Prepare security incident reports and maintain security logs.

Conduct regular security post inspections.

Maintain safety and inspections reports for the property.

Enforce internal control policies and procedures including but not limited too underage gambling and drinking laws.

Responsible for the ongoing training of shift personnel in emergency operating procedures.

Ensures customer service standards are followed by all team members and addresses issues as they arise.

Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Assists in the budget process for the department and provide recommendations ensuring compliance to departmental budget initiatives reporting budget concerns to manager.

Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.

Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.

Responsible for supervising staff and the overall daily management of a designated shift in the Security department.

The following and other duties may be assigned as necessary: COME JOIN US.Ī career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.Īn individual could be successful if they possess the following.

Can you smoke in hollywood casino columbus